Effective Date: 05/28/2025
1. Introduction
RLS Radiopharmacies (“we,” “our,” or “us”) is committed to protecting your privacy. Unless otherwise noted, this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website, use our services, or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
2. Information We Collect
We may collect and process the following information about you:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details, billing address, and transaction history.
- Technical Data: IP address, browser type, operating system, and access times.
- Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, and other usage statistics.
- Medical Information: Prescription information sent by your prescriber.
3. How We Use Your Information
We may use the information we collect in the following ways:
- To Provide Services: To deliver the services you request, process transactions, and manage your account.
- To Improve Our Services: To understand how our services are used, improve user experience, and develop new features.
- To Communicate: To send you updates, newsletters, and other information that may be of interest to you.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your information with Telix Pharmaceuticals in the ordinary course of business and as otherwise permitted by law. We may also share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may have the following rights and choices regarding your personal information:
- Access: To request access to the personal information we hold about you.
- Correction: To request correction of any inaccurate or incomplete personal information.
- Deletion: To request the deletion of your personal information, subject to certain conditions.
- Objection: To object to the processing of your personal information in certain circumstances.
- Data Portability: To request the transfer of your personal information to another organization.
There may be limitations on our ability to comply with your request.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RLS
255 Primera Boulevard, Suite 440
Lake Mary, FL 32746